Privacy Policy

For Ecofurn Production OÜ, your privacy is important, as is complying with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website woodser.ee/. By using our website, you agree to the collection and use of your data in accordance with this Privacy Policy.

With this Privacy Policy, we aim to explain what data we collect, how we use it, and what your rights are to protect your data. This policy applies only to our website and its visitors, and does not apply to data collected through other channels.

The data controller for your personal data is Ecofurn Production OÜ:

Company Registration Number: 12205598

Email: info@woodser.ee

Phone: +372 56491698

We collect and process information in accordance with the European Union General Data Protection Regulation (GDPR), which came into effect on May 25, 2018.

Data Collection and Use

What Data We Collect

The information we collect includes both data that you knowingly and actively provide to us when using or participating in our services or campaigns, as well as any information automatically sent by your devices when accessing our products and services.

The data we collect includes information that you have knowingly shared with us when using our services or campaigns, as well as information that your devices automatically transmit to us.

Your personal data may reach us in the following ways:

When you place an order in the woodser.ee/ online store
When you register as a user of the woodser.ee/ online store
When you contact us by phone, email, or online chat
When you buy a product on installments and enter into a lease agreement
When you browse the website woodser.ee/
When you submit personal data about another person who receives the goods
When you make payments using online banking or another electronic payment method
When you comment, like, or share a post on our social media account
When you subscribe to our newsletter
When you comment on posts on our website

Types of Data Collected

Personal Data

We only ask for personal information when it is necessary to provide a service to you. By contacting us or visiting our website, you may share the following information with us:

First and last name
Email address
Postal address, country, county, city
Phone number
Your purchase history and activity in our online store
Communication history between you and us
Information about your web browser and IP address

Log Files

Our website woodser.ee/ stores log files about its visitors. The information collected may include:

Type of device used
Internet Protocol (IP) address
Browser type
Internet Service Provider (ISP)
Date and time of website visit
Entry and exit pages, and the number of clicks made on the website

The information in the log files is used to analyze trends, administer the website, track visitors' activities on the site, and gather demographic information. The information received is not intended to, nor does it allow for, identifying individuals.

Cookies

Like most websites, woodser.ee/ uses "cookies." A cookie is essentially a text file that is stored on the user's device when visiting a website. Cookies are used to determine and save preferences, regional settings, service usage options, and more.

If you wish, you can disable the use of cookies in your browser settings, but in this case, the service offered to you may be impaired.

Cookies are divided into persistent cookies and session cookies. Persistent cookies remain on your personal computer or mobile device even after you close your browser or computer. Session cookies, on the other hand, are deleted immediately after closing the browser.

Cookies are categorized by their purpose:

Necessary cookies. Session cookies designed to enable you to use the services offered on our website. These cookies help authenticate users and prevent fraudulent use of user accounts. Without these cookies, we cannot provide you with the requested services.

Notice cookies. These cookies identify whether users have accepted the use of cookies on the website.

Functionality cookies. These cookies allow your browser to remember choices you make when using the website, such as saving your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid having to re-enter your preferences.

How We Use Your Data

We may use the collected information for various purposes, including:

To maintain, manage, develop, personalize, and expand our website
To gather statistics so we can offer better services and/or deals, and to understand and analyze the behavior of our website visitors
To identify you by phone, text message, or email
To send you information and request feedback regarding our services
To prevent fraud and protect our website
To enable us to stay in touch with you via your social media account
To enable reading chat history to speed up providing relevant advice
To improve the quality of our service and provide more efficient browsing solutions
To develop new products, services, or improve their functionality
To ship/deliver goods, process orders, issue invoices, handle orders via online banking links, confirm your order, or process refunds
To offer products and services that may interest you based on your previous orders
To simplify and speed up interactions between us when you contact us
For other purposes, such as analyzing data, researching trends, and evaluating the effectiveness of our advertising campaigns

When We May Share Your Data

We may share or transfer your personal data in connection with, or during negotiations of, any change of ownership, merger, sale of company assets, financing, or acquisition of all or a portion of our business. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.
We may share your data with our affiliates, requiring them to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control.
We may share your data with our business partners to offer you certain products, services, or promotions.
We may disclose your personal data for any other purpose with your consent.
We are obligated to disclose your personal data if required to do so by law. In good faith, we may also disclose your data to comply with a legal obligation, protect and defend our rights or property, prevent or investigate potential wrongdoing in connection with the service, and protect the safety of service users.

Retention of Your Personal Data

The company retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company also retains log files for internal analysis purposes. Log files are generally retained for a shorter period of time, except when this data is used to strengthen security or to improve the functionality of our service, or when we are legally obligated to retain this data for longer periods.

Children's Data Processing

None of our products or services are directed at children under the age of 13, and we do not knowingly collect data from children under 13. If we suspect that we are processing the data of a person under the age of 13, we will remove that person from all our databases.

Your Rights to Protect Your Data

You always have the right not to share your data with us, with the understanding that this may affect your experience on our website. If you choose not to share your data with us, we will not treat you any differently because of it. If you provide us with personal information, you understand that we collect, hold, use, and disclose it in accordance with this Privacy Policy. You have the right to request details of the data collected about you.

When receiving personal information about you from a third party, we protect it according to this Privacy Policy and the laws of the Republic of Estonia. If you share third-party data yourself, you confirm that you have the right and permission to do so.

Even if you have previously consented to sharing your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to opt out of communication with us and request that we remove your data from our databases. From time to time, we may also request information from you to confirm your identity. If you believe that the data we have collected about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us by email at info@woodser.ee or by phone at +372 56491698. We will do everything in our power to correct any inaccurate, incomplete, misleading, or outdated information.

If you believe that we have violated a relevant data protection law and wish to file a complaint, please contact us using the contact details provided in this document and supply us with all details regarding the violation. We will investigate your complaint promptly and respond to you in writing, presenting the findings of our investigation and outlining the steps we are taking to resolve your complaint. You also have the right to contact a regulatory body or data protection authority.

GDPR Data Protection Rights

We want to make sure you are fully aware of all your data protection rights. Every user of the site is entitled to the following:

The right of access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Security of Your Data

The security of your personal data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to do everything to protect your data, we cannot guarantee its absolute security.

Ecofurn Production OÜ takes all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and the laws of the Republic of Estonia. Your data will not be transferred to an organization or a country unless there is a valid reason and the security of your data is ensured.

Linking to Other Websites

On our website, you may find links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or services provided by any third-party sites.

Privacy Policy Updates

If necessary, we reserve the right to make changes to this Privacy Policy document. Upon updating the Privacy Policy, we will modify the document update date located at the bottom of the page. If you visit and use our website after the Privacy Policy has been updated, we will consider it as your implicit consent to the changes.

Last modified 03/09/2026